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Penalty Charge Notice

By: Tracy Wilkinson - Updated: 12 Jan 2018 | comments*Discuss
 
Penalty Charge Notice Parking Attendants

A Penalty Charge Notice (PCN) is a form of Fixed Penalty Notice (FPN) issued by parking attendants or traffic wardens who have council backing to chase non-payment using civil action. The difference between these and FPN’s is that FPN’s are often followed up with criminal prosecution if the penalty is not paid.

What Happens if I get a PCN?

If you are issued with a PCN you will either be handed the ticket by a parking attendant, or you will find it fixed to your car. A valid PCN should include the following things:

  • A 2-digit code number (contravention code)
  • A written description of the alleged offence committed
  • Details of your vehicle
  • The time/date of issue
  • The details of the person who issued the ticket and their signature
  • Details of the charge incurred
If any of these things are incorrect, it can lead to the ticket being invalidated.

How do I go about Appealing my PCN?

If you intend to Appeal your PCN, you should get in touch with the council as soon as you can once the ticket has been issued. This is known as making an ‘informal challenge’ and doing so within 14 days will make sure that you will retain the right to pay at the 50% reduced rate.The council will usually then ask you to put your case in writing. You should do this, attempting to put your view forward as simply and as clearly as you can. If you have any receipts or witness statements, send in copies (keeping the originals in a safe place should they be needed at a court hearing should the appeal go that far). Your claim will either be rejected or accepted and you will be informed of the decision in writing.

What Happens if they Reject my Challenge?

If your informal challenge is rejected and you don't pay the penalty charge, the council will send out a Notice to Owner (NTO) to the registered owner of the car. By the time this happens, the discounted rate will no longer be applicable and the full amount will be due.

Why Send it to the Owner of the Vehicle? They Weren’t Driving the car, I was!

The notice will be sent to the registered owner because under the Road Traffic Act 1991 the owner of any vehicle under a Penalty Charge Notice is liable for it – no matter who was driving the car at the time.

What Happens if we get a Notice to Owner?

If you get one of these, you can use the form to formally challenge the PCN. The NTO will have an explanation of everything that you need to do to make a formal representation of your case. You will need to state your claim again and send more copies of your evidence, if you have any.

Acceptance and Rejection

If the council thinks that you have a case and they will waive the charge, they will write and tell you.

If they decide that you don't have a case and they aren't going to waive it, they will also write to let you and tell you why your challenge was rejected. This is known as a Notice of Rejection of Representations. With this letter you should also find a Notice of Appeal form which will allow you to put forward your appeal to the Independent Parking Adjudicator.

I Have Made my Appeal. What will Happen Next?

When the National Parking Adjudication Service (NPAS) staff receive a formal appeal and they believe everything to be in order, they will register it and several things will happen:

  • You will receive a formal acknowledgment that your appeal has been received and registered. If you requested a decision by post you will be told the date that your appeal is expected to be decided.
  • The council will be told that an appeal has been lodged and they will be given 21 days to submit evidence to the Adjudicator. They must also give you a copy of evidence.
  • If you asked to be heard at a personal appeal, you will be given 21 days notice of the date, time and location.

After the decision has been made, confirmation will be sent by letter to both the appellant and the council, saying:

  • The appeal is valid and the motorist need not pay the charge, or
  • The appeal is not valid and the penalty charge needs to be paid

If you win, that should be the end of the matter. If you don't you have 28 days to pay up or the council can legally chase you for payment using various approved methods, including employing bailiffs who will recover the debt plus their own charges, directly from you.

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[Add a Comment]
Porridge - Your Question:
Doing right turn and flashes, offence date was 14/11/17. PCN was not sent out till the 03/01/18 so is this the same as FPN and invalid after 14days.Thank you

Our Response:
Neither a Penalty Charge Notice (PCN) nor a Fixed penalty notice (FPN) are subject to the 14 day rule in the same way a Notice of Intended Prosecution (NIP) is. A PCN should be issued within 28 days of the offence unless the issuer can prove that it applied to the DVLA for details of the vehicle owner within 14 days of the offence.
NoPenaltyPoints - 15-Jan-18 @ 2:00 PM
Doing right turn and flashes, offence date was 14/11/17. PCN was not sent out till the 03/01/18 so is this the same as FPN and invalid after 14days. Thank you
Porridge - 12-Jan-18 @ 4:16 PM
Raj - Your Question:
Hii I stop by police on 23 sep 2016Tht time I had provisional licence my insurance was expired 2 days (40 hours ago)After I passed my test on 5 dec 2016I recived driving offence letter on 7 Mar 2017Wt I need to do plz

Our Response:
Follow the instructions on the offence letter, they should be clear.
NoPenaltyPoints - 21-Mar-17 @ 10:18 AM
Hii I stop by police on 23 sep 2016 Tht time i had provisional licence my insurance was expired 2 days (40 hours ago) After i passed my test on 5 dec 2016 I recived driving offence letter on 7 Mar 2017 Wt i need to do plz
Raj - 18-Mar-17 @ 1:37 AM
I have received 5 PCN for the same offence but I have committed them different dates. Yes, I took the turn, I agree I should pay. But not all 5. I should pay only once. If I knew or saw the sign obviously I wouldn't keep committing the same offence. I appealed but they said "no" what do think I should do? It's so unfair for them to think it's ok to pay 5 x £65.00
Albay101 - 9-Feb-17 @ 6:50 PM
chris - Your Question:
My van was on zig zags in london on 9/8/16 and only just got ticket in post 9/11/16 from a camera its been 14 weeks do I still have to pay the fineIs there a time limit from when it happened to when they send it out,, as speed tickets have 14 daysthanx chris

Our Response:
A PCN should normally be issued within 28 days unless the council/highways authority can prove that they were not able to get the details of the registered keeper in that time period. If you've changed address/vehicle etc, this may have resulted in a longer time period. It's worth following it up.
NoPenaltyPoints - 16-Nov-16 @ 11:26 AM
my van was on zig zags in london on 9/8/16 and only just got ticket in post 9/11/16 from a camera its been 14 weeks do i still have to pay the fine Is there a time limit from when it happenedto when they send it out,, as speed tickets have 14 days thanx chris
chris - 15-Nov-16 @ 2:08 PM
I have been caught turning right by a camera at a no right turn junction. it is a new camera just installed on a very minor back road. there were no notices displayed. do they have to display a notice as with speeding camera. thanks
john - 28-Nov-15 @ 12:04 AM
I was parked in a loading bay. The offence happened on 21.07.2015 but I have received nothing until today (15.10.15). I received a notice to owner dated09/10/15 but never received any prior notification of the offence. Basically it says the pcn has not been paid and I am legally responsible to pay the notice. How is this fair?
Lofty - 15-Oct-15 @ 7:33 PM
I saw the warden issuing a ticket this morning. He fixed it to the windscreen and as I got there he gave it to me insted, when I asked for it. I then drove off and he took a picture of me in my car. He did not have the time to take a picture of the fine fixed to my car. The reason why I took the ticket of him is that I am under the impression that it can be contested in an appeal if there is no proof of the ticket being being issued? Would it be worth appealing when they will chase me for the fine later on?
Billy - 1-Oct-15 @ 10:08 AM
Mun - Your Question:
I was driving the car and the signal light was showing yellow I sped up to cross but just as I crossed the signal light turned red. will I get PCN?AND wat if someone is before the keep clear area and as soon as the signal light turns green they move but again on the half way the traffic ahead again stops. The person is still on the keep clear area. will they get PCN?

Our Response:
This all depends on how the cameras are set up. Usually if the lights are already at amber when you approach, you should slow and stop, rather than speeding up to get through them. If ticket is to be issued, you will have heard within 14 days of the event.
NoPenaltyPoints - 17-Aug-15 @ 10:26 AM
I was driving the car and the signal light was showing yellow I sped up to cross but just as I crossed the signal light turned red.. will I get PCN? AND wat if someone is before the keep clear area and as soon as the signal light turns green they move but again on the half way the traffic ahead again stops. .. The person is still on the keep clear area.. will they get PCN?
Mun - 16-Aug-15 @ 9:14 AM
don't know if you received this before -- i live in a Welsh village. Across from my house there is a double yellow line-- i and many others park on it all the time and have done so for 2 years. Sunday last I got a ticket for it. The code on it is 06 which according to your site is for lack of park and display-- does this render the ticket invalid?thanks for your help i appreciate the site very much
buddha9 - 12-Aug-14 @ 6:15 PM
I have received a pcn (27) parked in a special enforcement area adjacent to a dropped footwayI have asked for photos the photos dont show the dropped kerbs on level I have asked them to cancel as they cant provide photos of what is stated on the pcn but they seem to be want ing to proceed as the photo shows dimpled flagstones also ive read your homepage on terms of issuing a pcn all seem in order except no name of person says issued by c.e.o 153 and no signature is the ticket valid on both pointsthanks andy
andy - 24-Jun-14 @ 10:47 PM
I just got a PCN for a bus lane offence, but nowhere in the picture can you see the bus lane on the road. I am appealing, but would like to know if I loose would this affect my insurance?
Rod - 29-Aug-13 @ 12:46 PM
I am 76.I had wrenched my knee and Doc prescribed Co-Dydramol tabs. With my sleep also affected by it I had tiredeness.I needed 30 bricks from Wickes in Aylesbury where the car park has Free Parking for 2 for for two hours but you need to get a Free ticket from the machine. In my somewhat peaceful dozy state(I wa state (I was ok for driving) I just forgot to get a ticket.I was parked half an hour.When I got back to car with bricks there was was a Parking Charge notice on windscreen : £90 or £50 if paid within 14 days. It has been upsetting me for days (depressed). It's such a lot of money. The car a tiny 1.2 Vauxhall Agila. Plenty of spaces available. In these circumstances will "UKPC" be fair with me on appeal or teach me a lesson?
Old Pensioner Git - 5-Jun-12 @ 6:38 AM
I was issued a Penalty Charge Notice (PCN) on the 28th of November 2011 for an allerge offence that took place on the 29th of October 2011. This is 15 days outside the 14 days notification period. Does Rule 14 apply to PCNs as well?
Chi - 30-Nov-11 @ 10:13 AM
I received a PCN by post for parking on a single yellow line. The front and back photographs were taken within 40 seconds of each other. I was not parked. I was in the driver's seat (my hand can be seen on the steering wheel) with the engine running, waiting to see my daughter enter the house before driving off. Do I have grounds for appeal?
selina - 4-Aug-11 @ 12:44 PM
As mentioned in the article, your ticket may be in invalid. The best advice is to contact the council that issued the PCN and appeal it.
NoPenaltyPoints - 23-Jun-11 @ 1:00 PM
I have a PCN (called a Parking Charge Notice - not penalty) for parking without a ticket in a railway station car-park. This has not been signed by the ticket issuer, nor does it specify the legal basis upon which the they are able to fine me (other than saying I contravened parking conditions signs).Is this penalty legally enforceable?
Stuart Thompson - 22-Jun-11 @ 11:51 AM
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